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ERC Case Studies

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The Engineering Resource Center Helps Manufacturer Avoid Major Recall

The Problem
 
When one of our top customers began experiencing a quality issue on their assembly line, they came to us for assistance based on our successful prototype builds for them in the past. After many trials and testing, it was determined that a small plastic part would need to be added to their assembly in order to prevent the issue from occurring in the field and demanding a recall. 
 

Our Strategy

Initially this project started as a quick turnaround prototype so they could test their product and fix the issue. However, after we reviewed the fact that our tools are capable of handling hundreds of thousands of parts, this prototype build turned into small production. 

The Results

In only 5 business days we were able to build a tool capable of making production quality parts for prototype level pricing. In the time since that build (roughly three weeks) we produced over 100,000 parts. 
 

Long-Term Impact

We not only were able to provide a recall solution, but also saved this customer from having to pay thousands of dollars for a production mold for the additional component.